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Estate cleaning and grounds maintenance
This page has details about how we keep the communal areas of our estates clean, including:
complaints about cleaning
Our environmental team is responsible for cleaning our estate:
The concierge officers are responsible for the cleaning of concierge blocks only on the weekends and the enviromental services operatives take care of the cleaning during the weekdays.
Communal cleaning charges
The communal cleaning charges for a building or a group of buildings are worked out by dividing the contract cost by the number of properties that receive the service.
Lambeth is divided into different contract areas for building and window cleaning, and also for grounds maintenance.
Under the window cleaning contract, the windows in public areas are cleaned up to the 3rd floor in line with health and safety regulations by F&G window cleaners.
If you have any questions about the building or window cleaning contracts please speak to your housing officer.
The green team is responsible for LEMB grounds maintenance. It is important to note that we only have a grass and shrub cutting service. The grass when cut is not collected and taken away except the shrubbery.
Under the grounds maintenance contract, the grass should be cut, hedges and flower beds tidied regularly.
Loughborough Estate Cleaning charter
Complaints about cleaning
If you feel there is a problem with the cleaning or you would like to register a complaint about the standard of cleaning contact us.