FAQs

Here are some of the answers and questions that are often asked by our residents.

 

What times are the neighbourhood offices open?

Our office is open on Monday, Tuesday ,Wednesday & friday ( 9am to 5pm),

Thursday ( 9am to 12noon, 4pm to 7pm).

 

Can I have a copy of my rent statement?

Requesting a rent statement, tenants have to contact the housing office between the opening hours.

 

How much is my rent balance?

Contact the office for your rent balance between the opening hours.

 

How can I report a repair?

You can report a repair via our website or contact the housing office during opening hours.

 

How can I report anti-social behaviour?

You can report anti-social behaviour to the office between the opening hours or contact the police in an emergency.